Chic Zen Guarantee
Thank you for trusting us with your needs, we promise to do everything in our power to make you happy and smiling.
1. 10 Day Returns Guarantee
Apparel items can be returned/refunded or exchanged within 10 days of receiving as long as they are unwashed, unworn and unused.
2. Partial or Full Refund If The Item Is Not As Described
Any products can receive a partial or full refund if they are not as described.
You can either:
A) Keep the item and get a partial refund
B) Return the item and get a full refund
3. Full Refund For Damaged Items
If the product you receive is faulty/damaged or broken, you can get full a refund.
We want you to love the Chic Zen products and to be excited when you see the package from us in the mail!
If you’re not happy with a purchase, please contact us, and we’ll help make it right.
Chic Zen Team